IO

IO

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IO: Your Italian Public Services, Reimagined for Your Pocket

Bridge the distance between you and Italy. From secure pagoPA payments to digital document storage, manage all your administrative needs with the efficiency and security of a modern super app.

Publisher

PAGOPA SPA

Category

Lifestyle

Downloads

8M+

User Rating

4.8/5

Total Ratings

602K+

Locales

3

Government at Your Fingertips

Discover the interface used by 8M+ users.

Digital versions of identity cards and driver licenses within the IO app interface

Digital versions of identity cards and driver licenses within the IO app interface

Interface of the IO app showing a list of official digital messages and legal notifications from various Italian public administration offices

Interface of the IO app showing a list of official digital messages and legal notifications from various Italian public administration offices

Mobile screen of the IO app showing a variety of payment options for pagoPA notices including Apple Pay and credit cards

Mobile screen of the IO app showing a variety of payment options for pagoPA notices including Apple Pay and credit cards

Digital pagoPA payment receipt displayed in the IO app

Digital pagoPA payment receipt displayed in the IO app

Mobile interface of the IO app displaying cards for mobility nursery and healthcare services

Mobile interface of the IO app displaying cards for mobility nursery and healthcare services

IO app interface showing the National Youth Card and categories for travel and cultural discounts.

IO app interface showing the National Youth Card and categories for travel and cultural discounts.

Your Italian Public Services, Simplified

The tools that make this app stand out, trusted by 8M+ users.

💳

Effortless Global Payments

Pay property taxes, utilities, or administrative fees instantly via pagoPA. Scan QR codes and skip the hassle of international bank transfers.

📱

Secure Digital Wallet

Keep your Italian identity documents and tax code at your fingertips. Secure, verified, and always accessible right on your mobile device.

📅

Stay Informed & On Time

Receive official notices and deadline reminders directly to your phone. Manage your Italian life admin without the paper trail or mail delays.

Loved by users worldwide

Trusted by 8M+ people who love this app.

"

"As an Italian expat living in New York, managing my property taxes and administrative deadlines from across the ocean was always a headache. IO has completely streamlined the process—I can pay any pagoPA notice with a quick scan and keep all my digital documents secure in one place. It brings the efficiency of Silicon Valley to the Italian public system."

Marco Valeri
"

"The IO app is a must-have for anyone who values their time. The notification system for upcoming deadlines ensures I never miss a payment, and the biometric login is seamless. It feels like having a personal assistant for my relationship with the Italian administration right in my pocket. Simple, secure, and incredibly effective."

Elena Moretti

About the app

Everything you need to know about IO.

Description

Con l’app IO interagisci in modo semplice e sicuro con diverse Pubbliche Amministrazioni italiane, sia locali che nazionali. Puoi accedere a tutti i loro servizi, ricevere comunicazioni e gestire i pagamenti, in un'unica app. In particolare, tramite IO puoi: - aggiungere i tuoi documenti personali al Portafoglio dell’app per averli in versione digitale e sempre con te, sul tuo dispositivo; - ricevere messaggi e comunicazioni rilevanti dagli enti pubblici, incluse quelle a valore legale; - ricordare e gestire le tue scadenze verso la Pubblica Amministrazione; - pagare qualsiasi avviso pagoPA, inquadrando il codice QR o a partire da un messaggio ricevuto in app; - scaricare le tue ricevute pagoPA, anche se non hai pagato tramite l’app. Per iniziare con IO, accedi all’app con le tue credenziali SPID o, in alternativa, con la tua Carta d’Identità Elettronica (CIE) o l’app CieID. Dopo il primo accesso, potrai accedere ancora più velocemente digitando un PIN che hai scelto o tramite riconoscimento biometrico (impronta digitale o riconoscimento del volto), mantenendo un'autenticazione sicura. IO è un’app che evolve giorno dopo giorno, anche grazie ai tuoi feedback: se nell'utilizzarla noti qualcosa che non funziona come dovrebbe o che pensi possa essere migliorata, puoi segnalarlo con funzionalità dedicate presenti in app. Dichiarazione di accessibilità: https://form.agid.gov.it/view/0125cff0-97b7-11f0-b1d3-cb68959f3505

Latest Version

3.21.1

Size

103.9 MB

First Released

Apr 16, 2020

Your Italian Public Services, Simplified.

Join over 8 million users managing documents, payments, and official communications securely from anywhere in the world. Download the official IO app today.

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FAQ

Frequently Asked Questions

Everything you need to know about IO

What is the primary function of the IO app?

The IO app allows users to interact securely with various Italian Public Administrations, both local and national, to access services, receive communications, and manage payments.

Can I store my personal documents digitally in the IO app?

Yes, the IO app allows users to add personal documents, such as the European Disability Card, Health Card, and Driving License, to its digital Wallet for secure access.

Does the IO app provide notifications with legal value?

Yes, the IO app delivers messages and relevant communications from public entities, including those officially designated with legal value, ensuring important notifications are received.

How do I pay pagoPA notices using the IO app?

Users can pay any pagoPA notice via the IO app by scanning a QR code or directly from a message received within the app. It supports various payment methods.

What payment methods are supported for pagoPA in the IO app?

The IO app supports multiple payment methods for pagoPA notices, including Visa, Mastercard, Amex, Apple Pay, BANCOMAT Pay, Klarna, MyBank, Postepay, PayPal, and Satispay.

Can I download pagoPA receipts through the IO app?

Yes, the IO app allows users to download their pagoPA receipts, even if the payment was not originally processed directly through the app itself.

How can I access the IO app?

Users access the IO app using their SPID credentials, or alternatively, with their Electronic Identity Card (CIE) or the CieID app.

Does the IO app offer faster login options after initial access?

Yes, after the first login, users can enable faster access to the IO app using a chosen PIN or through biometric recognition, such as fingerprint or facial recognition.

Can I find public services like nursery school and healthcare through the IO app?

Yes, the IO app allows users to find and access various public services, including information on nursery school registrations, mobility permits, and healthcare services like appointments.

Does the IO app provide information on discounts or opportunities?

Yes, the IO app features a section to discover opportunities, such as those related to the National Youth Card, covering categories like travel, culture, mobility, and banking services.