Mój DHL

Mój DHL

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Mój DHL: Your Parcels, Managed with Precision

Track deliveries on a live map, redirect to local lockers, and unlock DHL BOX 24/7 remotely for a faster, contactless experience.

Publisher

DHL eCommerce (Poland) sp. z o.o.

Category

Shopping

Downloads

1M+

User Rating

4.8/5

Total Ratings

21K+

Locales

2

Control at Your Fingertips

Discover the interface used by 1M+ users.

Mój DHL app screen showing the interface for sending parcels with options for destination country, delivery type, and package size.

Mój DHL app screen showing the interface for sending parcels with options for destination country, delivery type, and package size.

Moj DHL app interface showing shipment tracking details with options to locate and call the courier

Moj DHL app interface showing shipment tracking details with options to locate and call the courier

Real time courier tracking on a map in the Moj DHL mobile app

Real time courier tracking on a map in the Moj DHL mobile app

Moj DHL mobile app shipment tracking interface

Moj DHL mobile app shipment tracking interface

Moj DHL app interface for remote parcel locker opening

Moj DHL app interface for remote parcel locker opening

Shipment Management Made Simple

The tools that make this app stand out, trusted by 1M+ users.

🚚

Live Map Tracking

Follow your courier's journey in real-time and receive precise arrival updates directly on your smartphone to eliminate delivery anxiety.

🔓

Remote Locker Pickup

Open your DHL BOX 24/7 skrytka with a single tap for a fast, secure, and completely contactless experience without touching a screen.

Instant Redirection

Change of plans? Instantly redirect your parcels to a nearby DHL POP point or locker that fits your schedule better.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"This app is a game-changer for my daily routine. The real-time map tracking lets me know exactly when the courier is arriving, and being able to open the DHL BOX remotely is pure magic. No more waiting in lines or missed deliveries."

Marek Kowalski
"

"Managing shipments between Poland and the US has never been easier. I can redirect my packages to a locker when I'm at work and track everything in English. It's fast, secure, and incredibly user-friendly."

Anna Zielinska

Review Analysis

Insights from user reviews.

Sentiment Score

16%
Negative

Summary

This app receives predominantly negative feedback, with many users experiencing critical issues like frequent crashes, freezing, and failure to open, particularly noting problems with version 2.2.4. A major pain point is the unreliable delivery service, characterized by lost packages, failed delivery attempts without prior contact, and couriers leaving parcels at incorrect locations. Users also report a significant lack of essential tracking information, such as courier contact details or real-time location updates, and difficulty managing parcels from international origins. While a few users praise the app for its basic functionality and efficient delivery when it works, overall sentiment is marred by login/registration difficulties, unhelpful customer support, and unwanted marketing notifications.

Common Themes

App Stability(11)
Tracking & Information(11)
Delivery Service(10)
Positive Experience(7)
Customer Support(6)
Unwanted Notifications(5)
Login and Registration(3)

About the app

Everything you need to know about Mój DHL.

Description

Aplikacja Mój DHL została stworzona z myślą o wygodnym zarządzaniu przesyłkami. Oferuje szereg funkcji, które upraszczają zarządzeniem przesyłkami, w tym monitorowanie statusu przesyłki, zarządzanie opcjami dostawy, przekierowanie przesyłek do automatu DHL BOX 24/7, punktu POP, nadawanie przesyłek krajowych i międzynarodowych. Aplikacja umożliwia również śledzenie lokalizacji kuriera na mapie i kontakt telefoniczny w razie potrzeby. Dla Twojej wygody, w automatach DHL BOX 24/7 możesz skorzystać ze zdalnego otwierania skrytki, co umożliwi Ci bezdotykowy odbiór przesyłki.

Latest Version

2.3.0

Size

43.5 MB

First Released

Feb 14, 2023

Ready to Take Full Control of Your Parcels?

Join over 1 million users managing deliveries with ease. Track your courier in real-time, redirect shipments, and open DHL BOX 24/7 lockers remotely—all from the palm of your hand.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Mój DHL

What is the Mój DHL app used for?

The Mój DHL app is for convenient parcel management. It allows monitoring status, managing delivery options, redirecting parcels, and sending domestic or international shipments.

How do I send a parcel using the Mój DHL app?

Yes, the Mój DHL app enables sending domestic and international parcels. You can choose from delivery options such as lockers (Automat), service points (Punkt), or courier pickup directly within the app.

Can I track my DHL parcel's status and courier's location with the Mój DHL app?

Yes, the Mój DHL app provides real-time parcel status monitoring. It also allows users to track the courier's current location on a map directly within the application interface.

Can I call my DHL courier directly from the Mój DHL app?

Yes, the Mój DHL app includes a direct contact option. Users can call their courier by phone directly from the app interface when tracking a specific parcel.

Does the Mój DHL app allow remote opening of DHL BOX 24/7 lockers?

Yes, the Mój DHL app supports remote locker opening for DHL BOX 24/7. This enables contactless parcel pickup, provided the user is physically near the automat.

What delivery redirection options are available in the Mój DHL app?

The Mój DHL app allows users to manage and redirect parcel deliveries. Available options include redirection to DHL BOX 24/7 lockers or designated POP service points.

What are the parcel size and weight limits for sending with the Mój DHL app?

The Mój DHL app offers various parcel sizes for sending. These include Paczka XS (up to 1kg, 25x10x8cm), Paczka S (up to 25kg, 64x38x8cm), Paczka M (up to 25kg, 64x38x15cm), and Paczka L (up to 25kg, 64x38x41cm).