Nama Services: Seamless Electricity Management for Your Omani Properties

Name: Nama Services
Availability: InStock
Rating: 2.35 (300 reviews)

Manage payments, submit meter readings, and track consumption securely from anywhere in the world with the official utility app for the Sultanate of Oman.

Publisher

Nama Electricity Supply Company SAOC

Your Power at a Glance

Discover the interface used by 121K+ users.

Dashboard of the Nama Services app showing electricity bill payment and account management features

Nama Services mobile app interface showing the side navigation menu and quick access features

Nama Services mobile app interface displaying the Autopay feature screen with benefits and activation steps

Nama Services app recharge accounts screen for prepaid electricity

Manage Your Omani Property from Anywhere

The tools that make this app stand out, trusted by 121K+ users.

📊

Remote Consumption Tracking

Monitor usage with interactive charts and submit self-meter readings to manage your properties from thousands of miles away.

💳

Instant Global Payments

Recharge prepaid meters or pay postpaid bills instantly with secure Autopay and multiple payment options tailored for your convenience.

🔒

Secure Biometric Access

Protect your accounts with Face ID and encrypted data transmission, ensuring your cross-border utility management remains private and safe.

Loved by users worldwide

Trusted by 121K+ people who love this app.

"Managing my family's home in Muscat from Washington D.C. used to be a constant worry. With the Nama Services app, I can pay bills instantly and set up Autopay, ensuring my parents never face a power outage. The bilingual interface and secure Face ID login make the whole process seamless and reliable even from thousands of miles away."

Ahmed Al-Said

"As a real estate investor based in Houston with several properties in Oman, this app is an absolute game-changer. I can track consumption across all my accounts using the interactive charts and submit meter readings remotely. It provides the same level of convenience and transparency I expect from my US utility providers."

Sarah Miller

Review Analysis

Insights from user reviews.

Sentiment Score

Negative

Summary

The Nama mobile app receives overwhelmingly negative feedback from users, with a global sentiment score indicating significant dissatisfaction. Users consistently report critical issues such as slow performance, frequent bugs, and the app often failing to open or function correctly. Specific complaints include update problems for version 2.1.9 and general compatibility issues with new iOS updates. Essential features like checking balances, viewing consumption history, downloading invoices, and a functional meter reading camera are frequently reported as missing or unreliable, leading to considerable user frustration. Moreover, customer support is widely criticized for being unresponsive and unhelpful in resolving persistent problems, leaving users with limited recourse. While one user found the app 'easy to use,' this positive feedback is overshadowed by widespread complaints about login difficulties, payment processing errors, and a generally counter-intuitive user interface.

Common Themes

App Performance and Stability(12)

Missing Key Features(9)

Customer Service and Support(5)

Payment Processing Reliability(4)

User Interface and Experience(4)

Ease of Use(1)

Request for Unified Services(1)

About the app

Everything you need to know about Nama Services.

Description

Nama Services is the official mobile application for electricity services in the Sultanate of Oman, serving customers across all governorates except Dhofar. KEY FEATURES PAYMENTS & BILLING • Pay electricity bills instantly for postpaid accounts • Recharge prepaid meters with Quick Pay • Set up automatic recurring payments (Autopay) • View detailed payment history • Multiple payment methods supported ACCOUNT MANAGEMENT • Manage multiple electricity accounts in one place • Track electricity consumption with interactive charts • Submit self-meter readings (SMR) • View detailed billing history and account information • Update profile and personal information USER EXPERIENCE • Fully bilingual - English and Arabic support • Dark and Light theme options • Biometric login (Face ID/Touch ID) • Push notifications • Secure authentication and data encryption • Guest mode for quick access SECURITY & PRIVACY Your data security is our priority. The app features: • Biometric authentication • Encrypted data transmission • Secure payment processing • Session management

Latest Version

3.2.5

Size

51.8 MB

First Released

May 31, 2017

Take Control of Your Utilities Across Borders

From the US to Oman, manage your electricity accounts with the security and convenience you deserve. Download Nama Services today to pay bills, monitor consumption, and manage your properties instantly.

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