tbi bank

tbi bank

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tbi bank: Your All-in-One App to Shop, Pay, and Master Your Money

Get a free multi-currency account, earn up to 10% rewards on your favorite brands, and split purchases into easy installments. Experience banking freedom with zero hidden fees.

Publisher

TBI BANK EAD

Category

Finance

Downloads

245K+

User Rating

4.8/5

Total Ratings

34K+

Locales

3

Your Money, Reimagined

Discover the interface used by 245K+ users.

A smartphone showing the tbi bank mobile app dashboard with credit and savings account information

A smartphone showing the tbi bank mobile app dashboard with credit and savings account information

tbi bank neon account featuring an orange visa card and zero fees promotion

tbi bank neon account featuring an orange visa card and zero fees promotion

Interface of the tbi bank app showing options to split a payment into 3 6 or 12 installments

Interface of the tbi bank app showing options to split a payment into 3 6 or 12 installments

tbi bank app screen showing a successful fee-free money transfer confirmation in EUR

tbi bank app screen showing a successful fee-free money transfer confirmation in EUR

Interface of the tbi bank mobile app showing personal loan options and features like payment holidays.

Interface of the tbi bank mobile app showing personal loan options and features like payment holidays.

TBI bank app screen showing utility bill payment options with a cartoon unicorn and a fee-free message

TBI bank app screen showing utility bill payment options with a cartoon unicorn and a fee-free message

tbi bank mobile app shopping interface showing over 200 online merchants and reward balances

tbi bank mobile app shopping interface showing over 200 online merchants and reward balances

Mobile app screen showing savings goals and interest earning options in tbi bank app

Mobile app screen showing savings goals and interest earning options in tbi bank app

Smartphone showing tbi bank 24 7 customer support chat interface

Smartphone showing tbi bank 24 7 customer support chat interface

Banking Reimagined for Your Lifestyle

The tools that make this app stand out, trusted by 245K+ users.

💳

Flexible Payments on Your Terms

Split any purchase into 3, 6, or 12 easy installments with neon credit and enjoy the freedom of payment holidays when you need them.

🛍️

Shop and Earn Up to 10% Back

Access over 200 of your favorite online stores directly in the app and turn every purchase into a win with high-yield reward points.

🌍

Zero-Fee Global Banking

Open free accounts in BGN and EUR, transfer money without hidden costs, and withdraw from ATMs worldwide without paying extra fees.

Loved by users worldwide

Trusted by 245K+ people who love this app.

"

"I love how I can shop at my favorite fashion stores directly through the app and get up to 10% back in rewards! Splitting my latest electronics purchase into interest-free installments with neon credit was completely seamless. It's the first banking app that actually makes me feel like I am winning while I shop."

Elena R.
"

"Managing my BGN and EUR accounts in one place without any hidden fees has been a game-changer for my lifestyle. The 'payment holiday' feature on my personal loan gave me the exact flexibility I needed during a busy month of travel. It finally feels like a bank is designed for my real-world needs."

Marco S.

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

The mobile app receives mixed feedback, with users appreciating its intuitive interface, convenient lending services, and "Buy Now Pay Later" options, along with positive notes on responsive chat support and recent Apple Pay integration. However, the app is widely criticized for frequent crashes, slow performance, and persistent login issues, particularly after updates or on specific devices like the iPhone 12. Users also express dissatisfaction with high interest rates, unclear lending terms, difficulties with early repayments, and unresponsive customer service, highlighting delays in funding and application processing.

Common Themes

User Experience & Interface(6)
Lending Services & Terms(6)
Customer Support Quality(6)
App Functionality & Reliability(2)
Account Access & Login(1)
Interest Rates & Fees(1)

About the app

Everything you need to know about tbi bank.

Description

Welcome to tbi bank – the smart way to shop, pay, and manage your money. Get a free account in BGN and EUR, make transfers and withdraw from ATMs with no fees. Activate your neon credit – have extra funds available anytime. Split your purchases into 3, 6, or 12 installments – directly from your phone. Need additional financing? Apply for a personal loan and manage everything easily in the app: track your obligations, pay installments, request a payment holiday, and control your budget. Shop smart in the app’s Shopping section: Discover over 200 favorite online stores across categories like fashion, electronics, and more. Buy now, pay later with neon credit. The best part? You get money back for your Shopping section purchases – up to 10% as Rewards. Download the tbi bank app and enjoy banking freedom. *Please note that the Greek version of the app does not yet offer all the services mentioned above, but they will be available soon. TBI Bank EAD, with headquarters and address for correspondence: Sofia 1421, Lozenets district, 52-54 Dimitar Hadjikotsev Street, e-mail: office@tbibank.bg, website : www.tbibank.bg, registered in the Commercial Register at the Registry Agency at the Ministry of Justice with UIC 131134023, licensed as a Bank and respectively carrying out banking activity according to License № B 30 and Orders RD 22-1067 / 13.08.2003, № RD 22 - 1067 / 12.06.2007, RD 22 - 1560 / 20.07.2007, RD 22 - 2270 / 16.11.2009, RD 22 - 0451 / 28.02.2012 and RD 22 - 0451 / 22.10 .2012 of the BNB.

Latest Version

2.6.165

Size

287.0 MB

First Released

Mar 24, 2020

Ready to Experience Banking Freedom?

Join over 245,000 smart shoppers and savers. Download tbi bank today to get your free account, flexible credit, and up to 10% back in rewards on every purchase.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about tbi bank

What banking services does tbi bank offer?

tbi bank offers free EUR accounts, fee-free transfers and ATM withdrawals, shopping limits, installment plans, personal loans, and rewards on purchases. Users manage finances directly in the app.

Can I get a free account with tbi bank?

Yes, tbi bank provides a free account in EUR. Users can also make transfers and withdraw from ATMs with no associated fees, promoting banking freedom.

How does the shopping limit work in the tbi bank app?

The tbi bank app's Shopping limit provides extra funds for users. This feature allows customers to buy items now and pay for them later, often by splitting purchases into installments.

Does tbi bank offer installment payment options for purchases?

Yes, tbi bank allows users to split purchases into 3, 6, or 12 installments directly from their phone. Some installment options are available fee-free.

Can I get a personal loan through the tbi bank app?

Yes, tbi bank offers personal loans of up to 40,000 EUR. Users can apply, manage obligations, pay installments, and request payment holidays easily within the app.

Are transfers fee-free with tbi bank?

Yes, tbi bank allows fee-free transfers, especially for euro transactions. The app also supports fee-free money transfers to friends with accounts via phone number.

What are the benefits of using the tbi bank Shopping section?

The tbi bank Shopping section features over 200 online stores. Users can buy now, pay later with their Shopping limit, and earn up to 10 percent money back as Rewards.

Does tbi bank provide customer support?

Yes, tbi bank provides 24/7 customer support. Users can access a chat feature within the app to receive assistance with their banking needs at any time.

Can I add my tbi bank card to Apple Wallet?

Yes, users can add their tbi bank neon card to Apple Wallet. This integration allows for convenient and secure mobile payments directly from their iPhone.

Does tbi bank offer savings accounts?

Yes, tbi bank offers savings options like a 'Piggy bank' with 1% interest for short-term goals and a 'Deposit' option with up to 2% interest for long-term savings.

Are utility bill payments free with tbi bank?

Yes, tbi bank allows users to pay their utility bills, such as electricity, water, and internet, without any fees directly through the app.

What is the maximum personal loan amount available with tbi bank?

tbi bank offers personal loans with a maximum amount of up to 40,000 EUR. These loans include features like easy application and online management.