UTS: Your Official Gateway to Seamless Indian Railway Travel

Skip the long station queues and go paperless. The official Indian Railways app for booking unreserved tickets instantly—perfect for NRIs and frequent travelers visiting India.

Transportation Apps ›

Publisher

Centre for Railway Information Systems

Your Journey, Simplified

Discover the interface used by 5M+ users.

UTS mobile app interface for booking unreserved Indian Railways tickets.

Ticket summary screen on the UTS app showing train journey details and total fare

Successful paperless ticket booking on the UTS mobile app

Digital confirmation screen of a platform ticket booked on the UTS app

Digital paperless train ticket on the UTS mobile app showing journey details

UTS mobile app booking history screen showing recent platform and journey tickets

The current balance display in the UTS Indian Railways app wallet

UTS app profile menu showing change city option with Kolkata selected

Effortless Rail Travel at Your Fingertips

The tools that make this app stand out, trusted by 5M+ users.

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Instant Queue Jumping

Value your time. Book unreserved tickets instantly while on your way to the station and head straight to your platform.

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100% Paperless Tickets

Travel smart. Your digital tickets are stored securely on your phone—no printing or physical kiosks required for travel.

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Seamless Digital Payments

Skip the cash struggle. Use the integrated R-Wallet for fast, secure transactions without needing exact change at the counter.

Loved by users worldwide

Trusted by 5M+ people who love this app.

"Visiting Mumbai for the holidays is always a whirlwind. The UTS app is a total game-changer for avoiding those legendary ticket counter lines. I just book my paperless ticket on the way to the station and show my phone to the examiner. It is as seamless as using my transit apps back in Jersey City."

Rahul S.

"As a student traveling back home to Chennai, I love how easy it is to manage my suburban commutes with the R-Wallet. The GPS-based booking is incredibly convenient. It makes navigating the local trains feel modern, efficient, and completely stress-free."

Priya M.

Review Analysis

Insights from user reviews.

Sentiment Score

32%

Negative

Summary

The UTS mobile app garners largely negative feedback, although some users commend its fast booking experience, convenience, and time-saving capabilities. However, widespread discontent stems from critical issues such as frequent login requirements, problematic payment processes leading to double deductions and unfulfilled refunds, and restrictive GPS functionality that often prevents booking tickets near railway stations. Many users, particularly those on iOS devices and specifically mentioning versions 18 to 26, report general app unreliability, bugs, crashes, and outdated UI, alongside challenges with purchased tickets not displaying correctly or being recognized by railway staff. Additionally, customer support for unresolved issues is frequently criticized as unhelpful.

Common Themes

Payment & Refund Issues(14)

GPS & Location Restrictions(13)

App Performance & Bugs(11)

Frequent Login Requirements(10)

Fast Booking & Efficiency(5)

Ease of Use & UI/UX(4)

Ticket Display & Validation(4)

About the app

Everything you need to know about UTS.

Description

UTS is an Indian Railways official iOS mobile ticketing application which allows the daily train travellers to book unreserved tickets of Indian Railways using their Smartphone. The application is designed in such a way that it is easy to use and has user friendly interface with features like book ticket, cancel ticket, maintain their profile, manage frequent travel routes , etc.The passenger will use Railway wallet to book the ticket. There are two modes for booking Tickets : (i) Paper (ii) Paperless. In case of paper ticket user has to take a printout from kiosk/counter at concerned station. Whereas in case of Paperless ticket user's Location will be captured to determine he/she is present in valid ticketing area. In this mode no printout is required and the user can directly show his ticket from his smartphone to the TTE. Moreover an alternative to location check has also been introduced in limited stations where a user can scan a unique barcode present at station premises to book his paperless ticket.

Latest Version

7.51

Size

59.5 MB

First Released

Sep 6, 2022

Skip the Lines on Your Next Trip to India

Join over 5 million travelers who save time with the official UTS app. Book paperless tickets in seconds and experience the convenience of digital travel across the Indian Railways network.

FAQ

Frequently Asked Questions

Everything you need to know about UTS

What is the UTS mobile application for?

The UTS is an official Indian Railways iOS mobile application. It enables daily train travelers to book unreserved tickets using their smartphone.

How does paperless ticketing work in the UTS app?

For paperless tickets, the UTS app captures the user's location to ensure they are within a valid ticketing area. Alternatively, users can scan a unique barcode at the station.

Is a printout required for UTS mobile tickets?

No, a printout is not required for paperless tickets booked via the UTS app. Users directly show the digital ticket on their smartphone to the TTE.

What is the Railway Wallet (R-Wallet) in the UTS app?

The Railway Wallet, or R-Wallet, is the payment method used within the UTS app to book tickets. Users manage their balance, recharge, and view transaction history through it.

What types of tickets can be booked using the UTS app?

The UTS app allows booking of unreserved train tickets. It also supports booking platform tickets and features quick booking options for convenience.

Can users cancel tickets through the UTS application?

Yes, users can cancel tickets through the UTS application. The app's user-friendly interface includes a 'Cancel Ticket' feature for managing bookings.

How can I manage my frequent travel routes in the UTS app?

Users can manage their frequent travel routes within the UTS app. This feature is accessible through the 'My Profile' section, simplifying future bookings.

What is the cost of a journey ticket displayed in UTS?

A journey ticket in UTS costs ₹15.00 for the shown route from Sealdah to Dakhineswar for 2 adults and 1 child. This fare is deducted from the R-Wallet.