Vivo

Vivo

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Vivo: Manage Your Brazilian Life and Stay Connected from the USA

The essential all-in-one app for the Brazilian diaspora to pay bills, send internet to family back home, and manage financial services in Brazil directly from your smartphone.

Publisher

VIVO

Category

Utilities

Downloads

17M+

User Rating

4.5/5

Total Ratings

2M+

Locales

1

A Glimpse Inside

Discover the interface used by 17M+ users.

Welcome screen of the Vivo app with a nature inspired logo and Portuguese text

Welcome screen of the Vivo app with a nature inspired logo and Portuguese text

Vivo mobile app interface showing bill payment and invoice management.

Vivo mobile app interface showing bill payment and invoice management.

The Vivo mobile app interface showing the option to share internet data from a prepaid plan in Portuguese

The Vivo mobile app interface showing the option to share internet data from a prepaid plan in Portuguese

Vivo app screen showing account balance for recharge and international roaming data toggle.

Vivo app screen showing account balance for recharge and international roaming data toggle.

The Vivo app store page featuring special deals on electronics and smart devices

The Vivo app store page featuring special deals on electronics and smart devices

Interface of the Vivo Pay feature within the Vivo app showing financial services like bill payments and mobile recharges

Interface of the Vivo Pay feature within the Vivo app showing financial services like bill payments and mobile recharges

Vivo app screen displaying exclusive loyalty benefits and Gold category status

Vivo app screen displaying exclusive loyalty benefits and Gold category status

Home screen interface of the new Vivo app showing service navigation and a personalized greeting

Home screen interface of the new Vivo app showing service navigation and a personalized greeting

Manage Your Brazilian Life From the USA

The tools that make this app stand out, trusted by 17M+ users.

🌎

Global Account Management

Keep your Brazilian SIM active for banking 2FA and pay bills instantly via the app, avoiding the hassle of international customer service.

📲

Support Family Instantly

Easily send internet data or top-up credits to your loved ones in Brazil with just a few taps, ensuring they always stay connected.

💰

Integrated Digital Wallet

Use Vivo Pay to manage your BRL balance, access exclusive cashback, and handle financial services specifically designed for your Brazilian accounts.

Loved by users worldwide

Trusted by 17M+ people who love this app.

"

"Living in Miami, I need to keep my Brazilian SIM active for banking 2FA. The Vivo app makes it so simple to top up and manage my account remotely. I even use it to send data to my family back in Brazil!"

Ricardo Silveira
"

"As a professional who travels between New York and Brazil, this app is a lifesaver. Managing my bills and using Vivo Pay for local expenses is seamless. It's the perfect bridge for my digital life in both countries."

Beatriz Lemos

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, with most users reporting persistent functionality issues such as frequent error messages, inability to log in, and general unresponsiveness. Many critical features, including service activation (e.g., Spotify), data consumption monitoring, and problem resolution via customer support, are widely reported as non-functional or severely limited. Users frequently mention difficulty in navigating the app and its confusing interface. While a small subset of users found the app easy and practical to use, the majority express frustration over its lack of usability and inability to perform basic tasks.

Common Themes

App Functionality(20)
Usability(9)
Customer Support(8)
Login Issues(7)
Missing/Broken Features(7)
Ease of Use(5)

About the app

Everything you need to know about Vivo.

Description

Vivo – Uma marca Telefónica Conheça o app Vivo! Além de gerenciar os seus serviços contratados, você pode aproveitar diversos produtos inovadores e ainda ganhar benefícios no app. Para se cadastrar é muito fácil, basta seguir as seguintes etapas. Insira seu CPF e e-mail Após isso, siga as instruções e crie sua senha numérica de 6 dígitos Pronto, é só aproveitar! Conheça mais sobre o app: Consultas e pagamentos Na área Assinaturas, é possível consultar suas faturas e realizar o pagamento quando for necessário, oferecendo a você toda a nossa praticidade. Compartilhe e envie internet Só pelo app, clientes Vivo Pré compartilham ou enviam internet para outros números Vivo. É rápido e simples. Loja As melhores ofertas selecionadas para você. Aqui você vai poder assinar novos serviços Vivo ou de parceiros, além de comprar produtos diversos com ofertas exclusivas. Bônus O lugar perfeito pra garantir bônus na sua internet. É só recarregar e aproveitar esse benefício feito pra você. Vivo Pay Sua vida financeira pode ser feita com a Vivo. Nessa área você pode gerenciar cartões de crédito, empréstimos e outros serviços. Confira seu saldo em conta, gerencie seu cashback e muito mais. Pra Você É a área central do app, onde você vai encontrar um resumo do que mais precisa: principais atalhos e funcionalidades, mensagens importantes e consumo de internet. Pra saber mais, acesse nosso site: https://vivo.com.br/para-voce/app-vivo

Latest Version

25.12.0

Size

72.1 MB

First Released

Dec 4, 2011

Sua vida no Brasil, sob controle em qualquer lugar do mundo

Baixe o app Vivo para gerenciar suas faturas, enviar internet para a família e acessar o Vivo Pay com total segurança e praticidade. A conexão que você precisa, onde quer que você esteja.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Vivo

Can I consult and pay my bills using the Vivo app?

Yes, the Vivo app allows users to consult their invoices and perform payments directly within the "Assinaturas" (Subscriptions) area.

Can I share internet data with other Vivo numbers via the Vivo app?

Yes, Vivo Pré customers can share or send internet data to other Vivo numbers quickly and simply through the Vivo app.

Does the Vivo app offer internet bonuses?

Yes, the Vivo app offers bonuses for internet recharges. Users simply recharge their services to take advantage of this benefit.

Can I find exclusive offers and buy new services in the Vivo app?

Yes, the "Loja" (Store) section within the Vivo app provides access to exclusive offers for new Vivo services, partner services, and various products.

What financial services does Vivo Pay offer in the Vivo app?

Vivo Pay in the Vivo app allows users to manage credit cards, loans, check account balances, and manage cashback, providing comprehensive financial services.

What is the "Pra Você" area in the Vivo app?

The "Pra Você" area is the central part of the Vivo app. It provides a summary of essential shortcuts, functionalities, important messages, and internet usage.

How do I register for the Vivo app?

Registering for the Vivo app involves inserting your CPF and email, then following the instructions to create a 6-digit numeric password.