Beam - Escooter Sharing: Feel the Flow of Your City

Skip the traffic and the stress with a cleaner, smarter, and way more fun way to move. Join millions of riders using the most trusted micro-mobility platform to zip through town with no deposits and zero emissions.

Transportation Apps ›

Publisher

APAC Escooters Pte. Ltd.

Experience the Flow

Discover the interface used by 6M+ users.

Scanning a QR code on a Beam e-scooter to unlock and ride

Beam app interface showing a map with available electric scooters and parking spots in an urban area

Beam app interface showing a live scooter trip on a map with battery levels and ride controls

Beam app interface showing a trip summary with rewards for good parking and friend referrals

Flow Through Your City with Ease

The tools that make this app stand out, trusted by 6M+ users.

⚡

Skip the Gridlock

Bypass city traffic and reach your destination faster than ever without the hassle of parking or transit delays.

📱

Seamless, No-Deposit Starts

No hidden fees or deposits. Just tap to unlock and enjoy a frictionless ride designed for your mobile-first lifestyle.

🌿

Eco-Friendly Freedom

Make every trip count for the planet by replacing short car rides with a sustainable, carbon-conscious alternative.

Loved by users worldwide

Trusted by 6M+ people who love this app.

"I used to waste 20 minutes just looking for parking near my office every morning. Now, I just grab a Beam from the train station and zip straight to the door. It’s fast, reliable, and honestly, the best part of my daily commute."

Marcus T.

"Beam is my go-to for weekend exploring and brunch with friends. It’s way more fun than being stuck in a car, and I love that I'm doing something better for the planet. No deposits and a smooth app experience make it a no-brainer."

Chloe L.

Review Analysis

Insights from user reviews.

Sentiment Score

10%

Negative

Summary

Users express overwhelming dissatisfaction with the Beam mobile app and service. Common complaints include excessively high and often unfair charges, frequent scooter malfunctions such as accelerators not working, dead batteries, or wheels that won't turn, and persistent app issues including "Error 401" and login problems. The customer support is widely criticized for being unhelpful, especially concerning refunds, account disappearances, and managing parking or geo-fencing related fines. Despite these significant issues, a small number of users reported positive experiences, finding the rides enjoyable and the scooters of good quality.

Common Themes

Cost & Unfair Charges(19)

Customer Support & Refunds(15)

Scooter Malfunctions(13)

App Errors & Login Issues(10)

Parking & Geofencing Issues(7)

Enjoyable Rides(4)

Scooter Quality(1)

About the app

Everything you need to know about Beam - Escooter Sharing.

Description

“Wherever you’re headed - Beam there.” At Beam, we want to help cities flow better for everyone. We’re reimagining urban transport - replacing car trips with something cleaner, smarter, and way more fun. As one of the leading micro mobility platforms across Asia Pacific and beyond, Beam is already helping people in 80+ cities in 7 countries move more freely. Riding a Beam is affordable, convenient and much better for the environment. Oh, and did we mention it’s really fun? - whether you’re commuting, exploring, or just cruising with friends. No deposit. No traffic. No stress. Just tap, ride, and feel the flow. Why Beam? - Trusted by millions across the globe - Fast, flexible, and affordable - Better for the environment - And yes - it’s seriously fun How it works: 1. Download the app 2. Create your account 3. Find and unlock a Beam nearby 4. Check your local road rules 5. Enjoy the ride Wherever you’re going - Beam there Let’s help cities flow better. Together [Required Permissions] - Location: Location permission to find and use nearby Beam vehicles and provide parking location guidance - Camera: Camera permission to scan Beam device QR codes and take parking photos - Bluetooth: Bluetooth permission to rent and return Beam devices and related accessories (helmets) - Service notifications: To send you important service-related messages (updates to T&Cs, payment issues etc) [Optional Permissions] - Marketing Notifications: Permission to receive promotional messages *Optional permissions are only needed when using the relevant features. Other services can still be used even if these permissions are not granted.

Latest Version

2.62.0

Size

274.2 MB

First Released

Oct 19, 2018

Ready to Feel the Flow?

Join 6M+ riders skipping the traffic and choosing a cleaner, smarter way to move. Download the Beam app to find a ride nearby—no deposit, no stress, just fun.

FAQ

Frequently Asked Questions

Everything you need to know about Beam - Escooter Sharing

What is the Beam - Escooter Sharing app?

Beam - Escooter Sharing is a leading micro-mobility platform that provides affordable, convenient, and environmentally friendly e-scooter rentals in over 80 cities across 7 countries.

How does the Beam e-scooter sharing service work?

To use Beam, users download the app, create an account, find a nearby e-scooter, unlock it by scanning a QR code, and then enjoy their ride.

How do I unlock an e-scooter using the Beam app?

Users unlock a Beam e-scooter by scanning the QR code located on the handlebar using the in-app camera function. An option to enter the code manually is also available.

What permissions does the Beam - Escooter Sharing app require?

The Beam app requires Location for finding vehicles, Camera for QR scanning, Bluetooth for device interaction, and Service Notifications for essential messages.

Is the Beam e-scooter sharing service available globally?

Yes, Beam operates as a micro-mobility platform in over 80 cities across 7 countries, primarily within the Asia Pacific region.

What are the main benefits of using Beam for urban transport?

Beam offers affordable, convenient, and flexible e-scooter rides that are better for the environment. It also eliminates traffic, stress, and deposit requirements.