Voi – e-scooters & e-bikes

Voi – e-scooters & e-bikes

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Logo of Voi – e-scooters & e-bikes

Voi – e-scooters & e-bikes: Move Smarter Through Your City

Skip the traffic and leave no carbon footprint. Join millions of urban riders using Voi to find, unlock, and ride e-scooters or e-bikes in seconds.

Download on App Store

Publisher

VOI Technology AB

Category

Travel

Downloads

13M+

User Rating

4.8/5

Total Ratings

473K+

Locales

10

Your City at Your Fingertips

Discover the interface used by 13M+ users.

A man on a Voi electric scooter and a woman on a Voi electric bike riding on a path.

A man on a Voi electric scooter and a woman on a Voi electric bike riding on a path.

Voi app interface showing an urban map with icons for available e-scooters and e-bikes for rent.

Voi app interface showing an urban map with icons for available e-scooters and e-bikes for rent.

Close up of a Voi scooter handlebar showing the QR code to scan for unlocking the vehicle

Close up of a Voi scooter handlebar showing the QR code to scan for unlocking the vehicle

Voi app screen showing pricing and subscription plans for electric scooters and bikes

Voi app screen showing pricing and subscription plans for electric scooters and bikes

A mobile app interface showing a camera viewfinder to take a photo of a parked e-scooter after a ride.

A mobile app interface showing a camera viewfinder to take a photo of a parked e-scooter after a ride.

Activity score screen in the Voi app showing a parking skill rating for e-scooter and e-bike users

Activity score screen in the Voi app showing a parking skill rating for e-scooter and e-bike users

The help screen of the Voi app featuring riding guides for e-scooters and e-bikes plus support options

The help screen of the Voi app featuring riding guides for e-scooters and e-bikes plus support options

User profile screen of the Voi app displaying wallet receipts and activity score

User profile screen of the Voi app displaying wallet receipts and activity score

Your City, Within Reach

The tools that make this app stand out, trusted by 13M+ users.

Beat the Traffic

Zip past congestion and skip the parking hunt. Find a scooter or bike nearby and reach your destination in minutes, not hours.

💸

Budget-Friendly Travel

Ditch expensive ride-shares. With Voi Passes and flexible bundles, you can enjoy premium mobility at a fraction of the cost.

🎓

Ride with Confidence

New to micro-mobility? Use Beginner Mode for a smoother start and earn free ride credits by completing our fun safety school.

Loved by users worldwide

Trusted by 13M+ people who love this app.

"

"Voi has completely changed my daily commute. I save so much time zipping from the station to my office, and I never have to worry about finding a parking spot. The Voi Pass is an absolute steal for how much I use it!"

Marcus T.
"

"As someone who cares about the environment, Voi is my favorite way to get around town. The e-bikes are perfect for longer weekend rides, and the app is so easy to use. Plus, earning free rides through the RideSafe Academy is such a cool bonus!"

Elena S.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

User sentiment for this mobile app is largely negative, despite some appreciation for its core services. Many users praise the scooters' quality and performance, ease of use, competitive pricing, and availability. However, a significant number of reviews highlight critical issues, primarily concerning app stability and functionality, with reports of crashing on startup, especially after recent updates (affecting iOS 26.1 and other latest versions from October 18th onwards). Widespread complaints also include various payment and billing errors, unreliable geo-fencing leading to unexpected speed restrictions or parking difficulties, and unhelpful customer support often relying on inefficient chatbots.

Common Themes

Scooter Quality & Performance(5)
Pricing & Value(4)
Ease of Use(3)
Availability(3)
Customer Support(2)
Urban Mobility Experience(2)
Competitive Strengths(1)

About the app

Everything you need to know about Voi – e-scooters & e-bikes.

Description

Rent an e-scooter or e-bike with just a tap on your phone and get anywhere in the city within minutes. Simply download the free Voi app, create an account and get rolling! A NEW WAY TO MOVE AROUND Voi provides a new level of mobility to urban dwellers who want to move smart and spend less without compromising the environment. So swap the tube, bus or car (and skip the hassle of parking!) for a shared electric scooter or e-bike and zip around the city in style, while leaving no carbon footprint. Rolling along the streets on an e-scooter or e-bike is the perfect way to explore a new city on a budget, or simply experience your own hometown from a different perspective. GET ROLLING IN NO TIME: 1. Get the free Voi app and create an account. 2. Find an e-scooter or e-bike nearby using the in-app map. 3. Unlock the e-scooter or e-bike by scanning the QR code on the handlebar. 4. Set off on the e-scooter or e-bike and get to your destination in no time. E-SCOOTER OR E-BIKE? The Voi electric scooter is an excellent choice for when you need to quickly get somewhere within a somewhat shorter distance, while the e-bike is ideal for longer routes. PRICING AND PASSES Skip the unlock fee every time with a Voi Pass – pick a subscription with or without riding minutes, grab a bundle of discounted minutes (unlimited unlocks always included!) or simply pay as you go. Prices vary by location, time and vehicle type. Check the app for current rates, deals and available options in your area. AROUND THE CORNER, ACROSS THE CONTINENT Voi lets you explore 100+ towns and cities across Europe on two wheels. Check if there’s an e-scooter or e-bike available near you at cities.voi.com/city. ROAD SAFETY STARTS WITH YOU The choices you make while riding an electric scooter or e-bike affect not only you, but all your fellow road users, as well. So let’s get it right! Be sure to know the rules of the road before setting off on an e-scooter or e-bike. Stick to the bike lanes or close to the side curb, and stay off pavements. Never ride under the influence, and always wear a helmet to keep your head safe. Oh, and no twin-riding – one person per e-scooter or e-bike at a time. FIRST TIME ON AN E-SCOOTER? If you haven’t used an electric scooter before – activate reduced-speed mode in the app. This caps the max speed of the scooter, allowing you to start off slow while learning to operate the vehicle. E-SCOOTER AND E-BIKE PARKING Proper parking is a matter of safety and accessibility. Keep yourself informed of your local rules and regulations in regards to e-scooter and e-bike parking – and follow them. Always park your Voi e-scooter or e-bike standing upright, using the kickstand and be sure not to obstruct the path of pedestrians, cyclists or other vehicles. LEARN AND EARN RideSafe Academy provides micro courses that teach you essential knowledge and helpful tips on local electric scooter and e-bike traffic rules and rider safety – all in a fun and engaging way. Boost your road confidence and get rewarded with a free Voi ride! The courses are freely available to all, and in several languages. Go to ridesafe.voi.com.

Latest Version

7.140.1

Size

231.0 MB

First Released

Aug 31, 2018

Ready to Reclaim Your City?

Join 13 million riders who have ditched the traffic for a smarter, greener commute. Download the Voi app today and get rolling in minutes.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Voi – e-scooters & e-bikes

How do I get started with the Voi app?

To get started with Voi, download the free Voi app and create an account. You can then find an e-scooter or e-bike nearby and unlock it by scanning the QR code.

How do I unlock a Voi e-scooter or e-bike?

To unlock a Voi e-scooter or e-bike, scan the QR code located on the handlebar using the Voi app. This action initiates your ride.

What are the pricing options for Voi e-scooters and e-bikes?

Voi offers various pricing options including pay-as-you-go, subscriptions like Voi Pass for unlimited unlocks, and discounted minute bundles. Prices for Voi e-scooters and e-bikes vary by location, time, and vehicle type.

Can I use Voi e-scooters and e-bikes in multiple cities?

Yes, Voi e-scooters and e-bikes are available in over 100 towns and cities across Europe. Users can check availability in specific locations via cities.voi.com/city.

What safety rules should I follow when riding a Voi e-scooter or e-bike?

Voi users must stick to bike lanes, avoid pavements, never ride under the influence, and always wear a helmet. Only one person is permitted per e-scooter or e-bike.

How does Voi help new riders learn to use an e-scooter?

Voi assists new riders by offering a reduced-speed mode in the app, which caps the maximum speed. Additionally, the RideSafe Academy provides micro-courses on traffic rules and rider safety.

How should I park a Voi e-scooter or e-bike?

Users must park Voi e-scooters or e-bikes upright using the kickstand, ensuring they do not obstruct pedestrians or traffic. The Voi app requires a photo submission of the parking after a ride.

What is the difference between a Voi e-scooter and an e-bike?

The Voi e-scooter is suitable for quicker, shorter distances, while the Voi e-bike is designed for longer routes. Both are accessible via the Voi app.

Does Voi have a rewards program for safe riding?

Yes, Voi rewards users through its RideSafe Academy. Completing micro-courses on safety earns a free Voi ride. The app also features an 'Activity Score' to boost parking skills.

Can I chat with Voi support for help?

Yes, Voi users can chat with support directly through the 'Help' section within the Voi app for assistance.