Publisher
Category
TravelDownloads
13M+User Rating
Total Ratings
473K+Locales
10Discover the interface used by 13M+ users.
The tools that make this app stand out, trusted by 13M+ users.
Zip past congestion and skip the parking hunt. Find a scooter or bike nearby and reach your destination in minutes, not hours.
Ditch expensive ride-shares. With Voi Passes and flexible bundles, you can enjoy premium mobility at a fraction of the cost.
New to micro-mobility? Use Beginner Mode for a smoother start and earn free ride credits by completing our fun safety school.
Trusted by 13M+ people who love this app.
"Voi has completely changed my daily commute. I save so much time zipping from the station to my office, and I never have to worry about finding a parking spot. The Voi Pass is an absolute steal for how much I use it!"
"As someone who cares about the environment, Voi is my favorite way to get around town. The e-bikes are perfect for longer weekend rides, and the app is so easy to use. Plus, earning free rides through the RideSafe Academy is such a cool bonus!"
Insights from user reviews.
Sentiment Score
Summary
User sentiment for this mobile app is largely negative, despite some appreciation for its core services. Many users praise the scooters' quality and performance, ease of use, competitive pricing, and availability. However, a significant number of reviews highlight critical issues, primarily concerning app stability and functionality, with reports of crashing on startup, especially after recent updates (affecting iOS 26.1 and other latest versions from October 18th onwards). Widespread complaints also include various payment and billing errors, unreliable geo-fencing leading to unexpected speed restrictions or parking difficulties, and unhelpful customer support often relying on inefficient chatbots.
Common Themes
Everything you need to know about Voi – e-scooters & e-bikes.
Description
Latest Version
7.140.1
Size
231.0 MB
First Released
Aug 31, 2018
Everything you need to know about Voi – e-scooters & e-bikes
To get started with Voi, download the free Voi app and create an account. You can then find an e-scooter or e-bike nearby and unlock it by scanning the QR code.
To unlock a Voi e-scooter or e-bike, scan the QR code located on the handlebar using the Voi app. This action initiates your ride.
Voi offers various pricing options including pay-as-you-go, subscriptions like Voi Pass for unlimited unlocks, and discounted minute bundles. Prices for Voi e-scooters and e-bikes vary by location, time, and vehicle type.
Yes, Voi e-scooters and e-bikes are available in over 100 towns and cities across Europe. Users can check availability in specific locations via cities.voi.com/city.
Voi users must stick to bike lanes, avoid pavements, never ride under the influence, and always wear a helmet. Only one person is permitted per e-scooter or e-bike.
Voi assists new riders by offering a reduced-speed mode in the app, which caps the maximum speed. Additionally, the RideSafe Academy provides micro-courses on traffic rules and rider safety.
Users must park Voi e-scooters or e-bikes upright using the kickstand, ensuring they do not obstruct pedestrians or traffic. The Voi app requires a photo submission of the parking after a ride.
The Voi e-scooter is suitable for quicker, shorter distances, while the Voi e-bike is designed for longer routes. Both are accessible via the Voi app.
Yes, Voi rewards users through its RideSafe Academy. Completing micro-courses on safety earns a free Voi ride. The app also features an 'Activity Score' to boost parking skills.
Yes, Voi users can chat with support directly through the 'Help' section within the Voi app for assistance.
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