HelloRide: Your Carbon-Free Path to Urban Freedom

Join millions of riders across 460 cities. Experience the fastest one-step unlock for a smarter, greener, and more efficient way to navigate your city.

Transportation Apps ›Travel & Local ›

Publisher

HELLOBIKESG PTE. LTD.

Your Next Trip at a Glance

Discover the interface used by 1M+ users.

Two young adults riding blue HelloRide shared electric bikes in a sunny city environment

Young woman riding a blue and white HelloRide bicycle with an ergonomic design

Interface of the HelloRide app showing a map to find nearby bikes and parking spots.

HelloRide app interface showing a QR code scan to unlock a bike with Bluetooth connectivity

HelloRide app interface showing a green transportation route and energy saving statistics.

HelloRide app referral interface showing the invite friends feature to earn free rides.

The Smarter Way to Navigate Your City

The tools that make this app stand out, trusted by 1M+ users.

🔓

One-Tap Instant Unlock

Start your journey in seconds. Simply scan the QR code to unlock your ride and get moving without the friction.

🌍

Carbon-Free Travel

Join the green revolution. Every ride reduces your carbon footprint, helping you build a sustainable future for your city.

📍

Reliable Urban Access

Solve the last-mile problem with ease. Find a bike nearby in seconds, whether you are heading to class or the office.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"HelloRide has completely transformed my daily commute. I used to spend way too much on ride-shares for that 'last mile' from the train to my office, but now I just scan and go. It is fast, affordable, and I love knowing I am choosing a carbon-free way to get around the city."

Marcus Thompson, Graphic Designer

"As a student without a car, this app is a total lifesaver for getting across campus and meeting friends downtown. The interface is super intuitive, and I have never had an issue finding a bike nearby. It is easily the most reliable mobility app I have used so far!"

Sarah Chen, University Student

Review Analysis

Insights from user reviews.

Sentiment Score

20%

Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily due to its highly inaccurate GPS for locating bikes and designated parking spots, often leading to wasted time and unexpected charges. Many users express frustration with stringent parking restrictions and the inability to return bikes, resulting in frequent and often exorbitant fines ranging from $5 to $100 for "improper parking." Additionally, users report significant issues with billing, including misleading passes, unrefunded money, and a widely criticized, unresponsive customer support system that fails to resolve these recurring problems effectively. Furthermore, several users encountered registration difficulties, such as not receiving OTPs, and found the bike availability to be low.

Common Themes

Overall Usability(1)

Bike Quality(1)

Reliability(1)

Maintenance(1)

Performance(1)

Competitive Value(1)

About the app

Everything you need to know about HelloRide-Enjoy your ride.

Description

HelloRide is your ideal choice for a carbon-free journey. You can unlock our bike nearby with only one step by clicking on 'Scan The Ride'. Our service has helped riders in 460 cities worldwide travel 24 billion kilometres. As a leading mobility platform, we are always on the way to providing better service.

Latest Version

1.44.0

Size

74.3 MB

First Released

Mar 23, 2022

Start Your Carbon-Free Journey Today

Join over 1 million urban explorers across 460 cities worldwide. Download HelloRide now and unlock your city in just one scan.

FAQ

Frequently Asked Questions

Everything you need to know about HelloRide-Enjoy your ride

How do I unlock a HelloRide bike?

HelloRide bikes unlock by scanning a QR code. Users can click 'Scan The Ride' or 'Scan Vehicle QR Code' within the app to unlock a bike instantly.

What are the key benefits of using HelloRide?

Yes, HelloRide offers a carbon-free journey as a leading mobility platform. It provides an optimal riding experience with ergonomic design and helps users find vehicles and parking spots easily.

Is HelloRide an eco-friendly transportation service?

Yes, HelloRide is an eco-friendly transportation option. It offers green transportation with a zero carbon footprint, actively contributing to energy saving.

In how many cities does HelloRide operate?

HelloRide operates in 460 cities worldwide. The service has helped riders travel 24 billion kilometers globally.

Does HelloRide have a referral or invite friends program?

Yes, HelloRide offers an 'Invite Friends' program. Users can give a free ride and get a free ride by sharing an invitation link through social media platforms.