İstanbul Senin: The Ultimate Super App for Your Urban Life

Experience Istanbul like never before. From seamless QR payments and utility management to free event tickets and city-wide Wi-Fi, access over 100 essential services with a single digital identity.

City Services ›

Publisher

Istanbul Buyuksehir Belediyesi

A Glimpse into the Super App

Discover the interface used by 2M+ users.

A smartphone screen showcasing the Istanbul Senin smart city super app interface

Smartphone mockup showing the Istanbul Senin super app dashboard with city service icons on a pink background

Smartphone screen of the Istanbul Senin app displaying cultural events and free ticket options for museums and concerts

Screen showing the events section of the Istanbul Senin app with a list of activities and registration options.

Smartphone displaying the Istanbul Senin app with a map showing free public Wi-Fi hotspots across the city.

Map interface of the Istanbul Senin app showing real-time bus tracking and public transportation stops.

The job search interface of the Istanbul Senin app featuring employment statistics

Smartphone screen showing the Istanbul Senin app Solution Center feature with an interactive map of Istanbul for user feedback and service requests

The Only App You Need for Istanbul

The tools that make this app stand out, trusted by 2M+ users.

💳

All-in-One Digital Wallet

Manage utility bills, shop, and pay via QR code. Securely store your digital ID and financial cards to handle city life with zero friction.

🚌

Smart Transit & Free Wi-Fi

Navigate the city effortlessly with integrated Istanbulkart services and stay connected with free, unlimited IBB Wi-Fi at thousands of urban points.

🎟️

Your VIP Pass to Culture

Claim free tickets to concerts, theaters, and workshops. Access historic venues and cultural events across the city without spending a dime.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"İstanbul Senin has completely streamlined my daily routine. Being able to handle my water and gas bills while topping up my Istanbulkart from a single digital wallet is incredibly efficient. It's the ultimate super-app for anyone living in this vibrant city!"

Caner Demir

"I travel to Istanbul frequently for work, and this app is my go-to for everything. The free IBB Wi-Fi is reliable, and the digital identity feature makes accessing city services seamless. Plus, I've discovered amazing free concerts through the events section!"

Elena Rodriguez

Review Analysis

Insights from user reviews.

Sentiment Score

28%

Negative

Summary

The mobile app primarily receives negative feedback due to severe stability and performance issues, with many users reporting frequent crashes, freezing, and failure to open. Critical features such as "Otobüsüm Nerede" (Where's My Bus) are often non-functional, and users experience persistent login problems and a problematic requirement for internet access to enable IBB Wi-Fi. Additionally, significant data privacy concerns are raised, though some users appreciate the app's overall concept and convenience for managing cultural events and municipal transactions.

Common Themes

App Stability & Crashing(29)

Performance (Slowness)(12)

Positive Functionality & Usefulness(9)

Bus Tracking Feature(4)

Wi-Fi Connectivity Logic(4)

Data Privacy Concerns(4)

About the app

Everything you need to know about İstanbul Senin.

Description

What is Istanbul Senin? It is a new generation smart city application where the people of Istanbul can easily access all the services they would need. Super City’s Super Application: Istanbul Senin Istanbul Senin is serving all Istanbul residents with dozens of features that would make your life easier. Applications That Make Your Life Easier in One Application! We gathered the services that the people of Istanbul need the most and filled them into İstanbul Senin. Thus, you will be able to access all these services from a single point, free of charge and easily, and make your life easier by handling the transactions you have been dealing with for days on your smartphone in a few steps. Moreover, you can enjoy the contents of Istanbul's historical texture, tastes, cultural and artistic events. Access to All Services with Digital Identity With Istanbul Senin, you can safely, easily and seamless access nearly 100 mini apps that offer various services through digital identity. With QR Code Payment in Transportation and Many More Services Your credit cards, Istanbulkart and identity card that you will add to your electronic wallet in the application will be with you all the time safely. You can perform your transactions safely and quickly with our mini apps such as İSKİ, İGDAŞ and İstanbulkart. In addition to making bill payments through Istanbul Senin, you can also make your shopping and transportation payments quickly and practically. Fast and Easy Support About Istanbul With Canlı Destek, where you can access detailed answers to your questions and complaints, Istanbul Senin will enable you to easily communicate with IBB. Free and Unlimited Internet Connection With IBB Wi-Fi you can connect to the internet free of charge and unlimitedly in public transportation and thousands of connection points in the city. Free Event Tickets and Entrances Through the Istanbul Senin superapp; with İBB Kültür and IBB Etkinlik mini apps, you can get hundreds of free concerts, tours, workshops, theaters and movie screening tickets in thousands of locations at many points of the city and you can also enter many of İBB spaces free of charge.

Latest Version

15.27.4

Size

117.0 MB

First Released

May 26, 2021

Ready to Experience Istanbul Without the Friction?

Join over 2 million users today. Download the Super App to manage your utilities, secure free event tickets, and navigate the city with your digital wallet—all in one place.

FAQ

Frequently Asked Questions

Everything you need to know about İstanbul Senin

What is the Istanbul Senin application?

Istanbul Senin is a new generation smart city application that provides Istanbul residents with easy, free access to various essential services, all from a single platform.

Is the Istanbul Senin application free to use?

Yes, the Istanbul Senin application is free of charge. Users can access all its services easily without any cost.

What services does Istanbul Senin offer?

Istanbul Senin offers services including bill payments, QR code transportation and shopping payments, free Wi-Fi, event tickets, access to IBB cultural activities, and support for IBB service inquiries.

Can I pay bills using the Istanbul Senin app?

Yes, Istanbul Senin allows users to make bill payments for services like İSKİ and İGDAŞ. The app also supports shopping and transportation payments using QR codes.

Does Istanbul Senin provide free internet access?

Yes, Istanbul Senin integrates with IBB Wi-Fi, allowing users to connect to free and unlimited internet in public transportation and thousands of connection points across the city.

How can I get free event tickets with Istanbul Senin?

Istanbul Senin offers free event tickets and entrances through its İBB Kültür and IBB Etkinlik mini apps. Users can obtain tickets for concerts, tours, workshops, theaters, and movie screenings.

How does Istanbul Senin facilitate transportation for users?

Istanbul Senin supports QR code payments for transportation. It also includes the "Otobüsüm Nerede?" mini-app, which helps users track bus arrival times at stops.

Can I use Istanbul Senin to find job opportunities?

Yes, the Istanbul Senin app includes an "İş Ara İş Bul" mini-app. This feature helps users easily find suitable private sector job opportunities.

How do I get support for IBB services through Istanbul Senin?

Istanbul Senin provides support through its "Canlı Destek" and "Çözüm Merkezi" features. Users can communicate questions, complaints, and suggestions regarding IBB services directly.

Does the Istanbul Senin app use a digital identity system?

Yes, Istanbul Senin allows safe, easy, and seamless access to nearly 100 mini-apps offering various services through a digital identity system.

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