TrueCloud

TrueCloud

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TrueCloud: Professional 24/7 Remote Monitoring for Home & Business

Take total control of your security systems with instant QR setup, real-time PTZ camera movement, and secure video recording—all from your mobile device with no monthly subscription fees.

Publisher

Sagar Kabra

Category

Photo & Video

Downloads

435K+

User Rating

3.2/5

Total Ratings

400

Locales

26

Security in Sight

Discover the interface used by 435K+ users.

TrueCloud app dashboard displaying a list of connected security camera devices

TrueCloud app dashboard displaying a list of connected security camera devices

User profile and settings menu in the TrueCloud mobile application

User profile and settings menu in the TrueCloud mobile application

TrueCloud app screen for adding a security device by Cloud ID

TrueCloud app screen for adding a security device by Cloud ID

Secure Your World with Professional Tools

The tools that make this app stand out, trusted by 435K+ users.

🛡️

24/7 Real-Time Monitoring

Watch your home or business live from anywhere, ensuring peace of mind every hour of the day.

🕹️

Full PTZ Command

Take total control with Pan-Tilt-Zoom functions to see every corner and capture every detail remotely.

One-Tap QR Setup

Connect your hardware instantly with a simple QR scan—no professional installation or tech degree required.

Loved by users worldwide

Trusted by 435K+ people who love this app.

"

"As a homeowner who wanted a reliable security solution without the annoying monthly fees, TrueCloud is a game changer. Setting up my cameras with the QR scan was incredibly fast, and I can check my front porch from anywhere. The peace of mind it provides is priceless."

David Miller
"

"I use TrueCloud to keep an eye on my retail store after hours. The multi-preview feature and PTZ control allow me to see every corner of the shop right from my phone. It is efficient, easy to use, and the video backup feature works perfectly for my records."

Sarah Chen

Review Analysis

Insights from user reviews.

Sentiment Score

17%
Negative

Summary

Users express strong dissatisfaction with this mobile app for CCTV cameras, citing numerous critical functionality issues. Common problems include difficulties with OTP login, frequent camera disconnections, and persistent app lagging, freezing, or crashing, particularly during video playback. Several reviews highlight problems specifically on iOS devices, where the app malfunctions or fails to work with mobile data after updates. While a few users praise the overall product reliability, responsive customer support, and local SD card recording, the overwhelming sentiment points to an unreliable and poorly performing application experience.

Common Themes

App General Impression(2)
Camera Performance(2)
Product Reliability(1)
Customer Support Responsiveness(1)
Local Storage (SD Card)(1)

About the app

Everything you need to know about TrueCloud.

Description

TrueCloud-- Remote view for 24 hours in Mobile APP. With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup. More functions are waiting for you. PLZ download as soon as possible.

Latest Version

4.6.6

Size

611.7 MB

First Released

Dec 6, 2016

Professional Surveillance Without the Monthly Bill

Join over 435,000 property owners using TrueCloud for 24/7 remote monitoring, PTZ control, and secure backups. Download now to secure your peace of mind with no hidden subscriptions.

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FAQ

Frequently Asked Questions

Everything you need to know about TrueCloud

What is the TrueCloud app?

TrueCloud is a mobile app providing 24-hour remote viewing, real-time preview, PTZ control, video capture, and recording backup for security systems. It features a concise GUI.

Can TrueCloud users view video in real-time?

Yes, TrueCloud supports multiple and real-time preview functionalities. This feature enables users to monitor their security systems live directly through the mobile application.

Does the TrueCloud app offer PTZ control?

Yes, the TrueCloud app offers PTZ (Pan-Tilt-Zoom) control. Users can remotely adjust camera angles and zoom levels for connected security devices through the application.

How do I add a new device to TrueCloud?

To add a new device in TrueCloud, input the Cloud ID, device name, username, and password. The Cloud ID is physically located on the device body near its QR code label.

Does TrueCloud provide cloud storage for videos?

Yes, TrueCloud provides cloud storage packages for videos. This service enables playback at any time and helps prevent data loss, accessible via the "Me" tab.

Can I capture video within the TrueCloud application?

Yes, the TrueCloud application supports video capture. This feature allows users to record footage directly from their connected security systems through the mobile app.

What is the current version number for the TrueCloud app?

The current version of the TrueCloud app is 3.6.5. This version information is available within the "Me" section under the settings menu of the application.

Where can I find the TrueCloud app's Privacy Policy?

The TrueCloud app's Privacy Policy is accessible within the application itself. Navigate to the "Me" tab, then select "Privacy Policy" from the options list.

Does TrueCloud support video recording backup?

Yes, TrueCloud supports video recording backup. This feature, combined with cloud storage options, ensures that video footage is saved and available for playback anytime.

Is 24-hour remote viewing available with TrueCloud?

Yes, TrueCloud provides 24-hour remote viewing functionality through its mobile application. Users can continuously monitor their security systems from any location.