Manage your Turkish mobile line, pay invoices, and shop the Pasaj marketplace with ease. From maintaining your 2FA access for banking to sending gifts home and winning weekly prizes with Shake and Win, stay connected to what matters most.
Publisher
Category
UtilitiesDownloads
15M+User Rating
Total Ratings
459K+Locales
2Discover the interface used by 15M+ users.
The tools that make this app stand out, trusted by 15M+ users.
Track usage, pay bills, and top up your account from abroad to ensure your Turkish SIM and critical banking 2FA codes are always active.
Access Turkey’s first electronic marketplace to buy the latest tech for yourself or send high-value gifts directly to family members back home.
Participate in the Salla Kazan campaign every week to win surprise data, digital services, and exclusive gifts that keep you rewarded.
Trusted by 15M+ people who love this app.
"Living in New York makes it hard to manage my affairs in Turkey, but the Turkcell app makes it effortless. I can pay my property bills and keep my Turkish SIM active for banking 2FA codes with just a few taps. It is an essential tool for any Turkish expat living abroad."
"I love using the Pasaj section to send electronics to my family in Istanbul directly from my phone here in California. The interface is so smooth, and the Shake and Win gifts are a fun bonus whenever I visit home for the holidays. It truly keeps me connected."
Insights from user reviews.
Sentiment Score
Summary
This mobile app is largely criticized for significant functional issues, including frequent crashes, persistent login problems, and difficulties with eSIM activation. Users consistently report high pricing, unexpected data depletion, and unsatisfactory network coverage with slow internet speeds and connectivity drops even in cities. While some positive feedback notes the convenience of 'Salla Kazan' rewards and general ease of navigation, these are overshadowed by prevalent technical bugs, perceived unfair billing, and concerns regarding data privacy and unresponsive customer support.
Common Themes
Everything you need to know about Turkcell.
Description
Latest Version
19.24.1
Size
215.3 MB
First Released
Oct 28, 2009
Everything you need to know about Turkcell
The Turkcell app allows users to monitor usage, pay invoices, top-up accounts, purchase packages, and shop for electronics through Turkcell Pasaj. It also provides access to special promotions and offers.
Yes, non-Turkcell customers can use the Turkcell app free of charge. They can access Turkcell Pasaj for shopping and perform transactions like topping up accounts for Turkcell users.
You can check your remaining usage from the 'My Remaining Usage' section on the Turkcell app's home page. This section displays data, SMS, and talk time balances.
Yes, the Turkcell app allows you to view and pay your invoices directly. You can also make transactions for another line, such as paying a Turkcell bill.
You can participate in the ''Salla Kazan'' (Shake and Win) campaign for weekly gifts and view all earned and earnable gifts in the 'Gift Center'. The app also highlights new campaigns.
Turkcell Pasaj is Turkey’s first electronic marketplace, accessible via the Turkcell app. It offers thousands of technological products with various payment options, including installments.
You can apply for a new line, fixed internet, or Superbox, or transfer your line to Turkcell from the 'Packages' section or 'Settings' section. You can track application statuses in 'My Subscriptions'.
Yes, the Turkcell app has a 'Support' section where you can make status checks for call/connection problems, report issues, and communicate with a chatbot for answers to questions.
Yes, you can easily change your package from the 'Packages' section within the Turkcell app. You can also have a look at packages offered specifically for you.
Turkcell Pasaj offers mobile phones, smartwatches, computers, tablets, household appliances, and personal care products. They also provide installment opportunities and special offers.
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