BinBin Scooters: Your Traffic-Free Ticket to the City

Ditch the gridlock and embrace sustainable urban travel. Whether it’s for work, class, or fun, find your nearest ride and zip through the city with ease, style, and zero emissions.

Publisher

BIN ULASIM VE AKILLI SEHIR TEKNOLOJILERI ANONIM SIRKETI

The City, Unlocked

Discover the interface used by 2M+ users.

BinBin Scooters mobile app welcome screen featuring an illustration of an electric scooter and a welcome message.

BinBin app showing a city map with available electric scooters and bikes

BinBin Scooters app payment methods screen showing wallet balance and credit card options

BinBin Scooters app interface displaying BinPass subscription options and ride usage status for urban commuters

BinBin Scooters app interface showing a city map with available e-scooters and mopeds for rent

Scanning a QR code on a BinBin scooter to start a ride

BinBin Scooters app referral screen showing how to invite friends to earn rewards

BinBin Scooters app live support screen showing the customer service interface for user assistance

A young man and woman riding BinBin electric scooters on a city street

Smart Urban Mobility, Simplified

The tools that make this app stand out, trusted by 2M+ users.

⚡

Zip Past the Traffic

Turn your daily commute into the best part of your day. No more gridlock or parking stress—just fast and fun urban travel.

🎟️

Budget-Friendly BinPass

Choose a daily, weekly, or monthly plan that fits your lifestyle. Pay once and ride freely while earning rewards in your wallet.

🌱

The Green Way to Go

Lower your carbon footprint without sacrificing speed. Access eco-friendly scooters, e-bikes, and mopeds all in one app.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"BinBin has completely changed my morning commute. I used to spend 20 minutes stuck in a rideshare just to go a mile, but now I just grab a scooter and zip past the gridlock. The monthly BinPass makes it so much more affordable than any other transport option in the city!"

Alex R.

"I love how easy it is to just grab a BinBin and go! My friends and I use them every weekend to explore new spots downtown without worrying about parking. Plus, it feels great knowing I'm choosing a sustainable way to get around. The referral bonuses are a huge plus too!"

Chloe M.

Review Analysis

Insights from user reviews.

Sentiment Score

31%

Negative

Summary

This scooter app receives predominantly negative feedback, with users frequently reporting critical issues. Major complaints revolve around non-functional or poorly maintained scooters, including faulty brakes and vehicles stopping mid-ride. Many users also encounter significant problems with payment and billing, often being charged for rides that didn't occur or for broken scooters, with little to no success in obtaining refunds. Furthermore, the app suffers from widespread SMS verification and onboarding difficulties, particularly for non-Turkish phone numbers, and customer support is largely unresponsive.

Common Themes

Payment Issues(14)

SMS Verification Issues(12)

Scooter Quality(11)

App Bugs & Usability(9)

Customer Support(5)

Service Reliability(5)

Regional Restrictions(2)

About the app

Everything you need to know about BinBin Scooters.

Description

Welcome to a whole new transportation experience! With our fun, fast, and innovative mobility app, it’s time to rediscover the city! We are now combining all your urban transportation needs into one single app! Use BinBin on your way to work, when avoiding traffic after office hours, on your way to class — or even while meeting friends, strolling on the beach, or exploring the city! BinBin is with you at every moment! BinBin is a platform that makes short and medium-distance trips fun, offering an economical and sustainable transportation alternative. It provides an eco-friendly and practical ride while helping reduce air pollution. Moped and e-bike rental services are also coming soon!* Ready to hit the road? Let’s get started! 1. Download the app and register. 2. Don’t forget to add your payment methods. To ensure the best experience, we also recommend completing your profile details. 3. Use the map in the app to find the nearest BinBin. 4. Scan the QR code on the e-scooter / moped / e-bike and start your ride. 5. Leave the traffic behind — but always obey traffic rules. Watch out for pedestrians and vehicles. 6. Once you reach your destination, make sure you find a safe and designated parking area. Check the permitted zones on the map. 7. If everything is good, take a photo of your parked BinBin and upload it via the app to end your ride. Access all screens easily from the homepage! You can navigate to Profile, Ride History, BinPass, Campaigns, and Wallet directly from the home screen for a quick and easy experience. Have you seen our BinPass packages? Choose from daily, weekly, monthly, or yearly plans that suit your habits and budget — ride freely! Explore the app freely! You can browse through our brand-new app without needing to log in or provide any extra info. Feel free to navigate the screens and menus. But remember, you need to sign in to start riding! Invite your friend to BinBin — you both win! When your friend signs up using your referral code, they receive a gift balance. Once they take their first ride, you also earn a reward! You can also send them ride credits via the “Gift a Friend” screen and surprise them. Enable notifications and never miss a deal! Keep your notifications on to get instant updates about promotions! You can also check out the latest campaigns under the “Campaigns” tab in the app. Top up your wallet and earn rewards! The more you top up, the more you benefit! Head to the “My Wallet” section, tap on “Top Up,” and see what extra value you can get for the amount you add. Our live support assistant BinAssistant is here for you 24/7! You can access BinAssistant via the Help menu and chat with a customer support agent anytime — day or night! For more info, check out our “Help” section to view FAQs and detailed riding rules. Thank you for helping reduce carbon emissions and supporting a sustainable lifestyle by riding with BinBin! We’d love to hear your feedback! Feel free to share your thoughts and suggestions by emailing us at: support@binbinscooters.com *Services may vary depending on your location. The launch date for new services will be announced via the app.

Latest Version

12.7.22

Size

89.3 MB

First Released

Aug 22, 2020

Ready to Outsmart the Traffic?

Join over 2 million riders choosing a faster, greener way to move. Download BinBin today and get the city at your fingertips.

FAQ

Frequently Asked Questions

Everything you need to know about BinBin Scooters

What is BinBin Scooters and what services does it offer?

BinBin Scooters is an innovative mobility app that combines urban transportation needs. It offers an economical and sustainable alternative for short and medium-distance trips using e-scooters, and soon mopeds and e-bikes.

What types of vehicles can I rent with BinBin?

BinBin primarily offers e-scooter rentals. The app description states that moped and e-bike rental services are also coming soon, with availability potentially varying by location.

How do I start a ride using the BinBin app?

To start a BinBin ride, download the app, register, and add your payment method. Then, use the in-app map to find the nearest BinBin vehicle and scan its QR code to begin.

What are the steps to end a ride in the BinBin app?

To end a BinBin ride, park the vehicle in a safe, designated area, checking permitted zones on the map. Then, take a photo of the parked BinBin and upload it via the app.

Can I explore the BinBin app features without logging in?

Yes, you can browse BinBin app screens and menus without logging in or providing extra information. However, you must sign in to initiate a ride.

How can I add or manage payment methods in BinBin?

You can add credit/bank cards or top up your BinBin wallet balance. Navigate to the payment methods section within the app to manage these options.

Does BinBin offer subscription or package plans for rides?

Yes, BinBin offers BinPass packages, which include daily, weekly, monthly, or yearly plans. These plans are designed to suit different riding habits and budgets, allowing you to ride freely.

How can I earn rewards or gift balances in BinBin?

Yes, BinBin users can earn rewards by inviting friends, who receive a gift balance upon signing up. After the friend's first ride, the inviter also earns a reward. Topping up your wallet also offers extra value.

Does BinBin offer customer support or assistance?

BinBin provides 24/7 live support through its BinAssistant, accessible via the Help menu in the app. You can chat with a customer support agent at any time.

How do I locate the closest BinBin vehicle?

You can find the nearest BinBin vehicle by opening the app and using the integrated map feature. The map displays available vehicles and their proximity.

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