Hik-Partner Pro (Formerly HPC)

Hik-Partner Pro (Formerly HPC)

Download on App Store
Spark by MWM logo
Logo of Hik-Partner Pro (Formerly HPC)

Hik-Partner Pro: The Ultimate Professional Toolkit for Security Integrators

Streamline your installations, reduce costly truck rolls with remote troubleshooting, and grow your business through co-branding and cloud-based recurring revenue.

Publisher

HIKVISION EUROPE B.V.

Category

Utilities

Downloads

611K+

User Rating

4.9/5

Total Ratings

8K+

Locales

40

Your Digital Command Center

Discover the interface used by 611K+ users.

Hik-Partner Pro mobile app interface displaying a news feed with security industry updates and professional product tutorials

Hik-Partner Pro mobile app interface displaying a news feed with security industry updates and professional product tutorials

Hik-Partner Pro app screen showing automated device discovery and site list for security installers

Hik-Partner Pro app screen showing automated device discovery and site list for security installers

The professional toolkit interface of the Hik-Partner Pro mobile app featuring security device management and support tools.

The professional toolkit interface of the Hik-Partner Pro mobile app featuring security device management and support tools.

Smartphone screen showing the Hik-Partner Pro SADP tool for quick security camera configuration and network management

Smartphone screen showing the Hik-Partner Pro SADP tool for quick security camera configuration and network management

Mobile screen showing the device initialization process with completed status checkmarks for activation and network configuration.

Mobile screen showing the device initialization process with completed status checkmarks for activation and network configuration.

Hik-Partner Pro app Rewards Store screen showing points balance and tasks to earn rewards for security professionals

Hik-Partner Pro app Rewards Store screen showing points balance and tasks to earn rewards for security professionals

Hik-Partner Pro mobile app interface displaying remote configuration and maintenance settings for security systems

Hik-Partner Pro mobile app interface displaying remote configuration and maintenance settings for security systems

Scale Your Security Business Faster

The tools that make this app stand out, trusted by 611K+ users.

🛠️

Remote Troubleshooting

Eliminate unnecessary site visits with remote configuration and proactive health monitoring to fix issues from anywhere.

📈

Professional Co-Branding

Enhance your reputation by placing your business logo and contact info directly on your customers' Hik-Connect app.

Instant Mobile Setup

Deploy systems faster using the mobile SADP tool and one-click device handover for a seamless installation workflow.

Loved by users worldwide

Trusted by 611K+ people who love this app.

"

"Hik-Partner Pro has completely changed how I handle service calls. The remote configuration and health monitoring mean I can fix most issues without even getting in my truck. It’s saved me dozens of hours and significantly cut down my fuel costs. It is an essential tool for any modern security installer."

Mark Reynolds, Reynolds Security Systems
"

"Managing my client base used to be a mess of spreadsheets and different apps. Now, everything from quoting to device handover happens in one place. The co-branding feature is a huge plus—my customers see my logo every time they check their cameras, which has been great for building brand loyalty and scaling my business."

Sarah Jenkins, CEO of Integrated Tech Solutions

About the app

Everything you need to know about Hik-Partner Pro (Formerly HPC).

Description

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect. The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence. Top features you will love: Get well prepared in advance ● SADP Tool on Mobile App ● Find product info you need fast ● Stay on the top of promotions, handouts and trends ● Register project online and get support from manufacture ● Design a solution in a snap Install remotely and hand over efficiently ● Customizable quote generation ● Ready-to-use tutorials for installation ● Visualized customer site management ● One-click handover of sites and devices Troubleshoot from any where, any time ● Proactive system health monitoring ● Remote configuration, ● Rich security tools ● Online support ● Timely updates of the RMA process Create extra income & get rewards ● Redeem rewards and services with points ● Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect ● Create recurring revenue with cloud storage and cloud-based VMS

Latest Version

2.14.999

Size

258.9 MB

First Released

Feb 14, 2020

Elevate Your Professional Security Business Today

Join over 600,000 installers streamlining their operations. Download Hik-Partner Pro to eliminate unnecessary truck rolls, manage sites remotely, and build recurring revenue from the palm of your hand.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Hik-Partner Pro (Formerly HPC)

What is Hik-Partner Pro?

Hik-Partner Pro is a comprehensive security service platform for Hikvision partners, offering easy access to product information, promotions, customer and device management, and various value-added services. It is the upgraded version of Hik-ProConnect.

Can I manage customer sites with Hik-Partner Pro?

Yes, Hik-Partner Pro provides visualized customer site management. It also allows for one-click handover of sites and devices, streamlining operations for partners directly within the application.

Does Hik-Partner Pro offer remote device configuration?

Yes, Hik-Partner Pro supports remote configuration and maintenance of devices. This feature enables partners to manage system settings, network configurations, and troubleshoot systems from any location.

How can Hik-Partner Pro help me troubleshoot security systems?

Hik-Partner Pro assists troubleshooting through proactive system health monitoring, remote configuration, rich security tools, online support, and timely updates of the RMA process to ensure efficient problem resolution.

What are the benefits of co-branding with Hikvision using Hik-Partner Pro?

Hik-Partner Pro allows partners to co-brand with Hikvision by displaying their brand logo and information on customers’ Hik-Connect accounts. This feature helps partners create additional income and enhance brand visibility.

Can I find product information quickly using Hik-Partner Pro?

Yes, Hik-Partner Pro enables partners to find product information fast. The app also keeps users updated on the latest promotions, marketing handouts, and industry trends within its feeds section.

How does Hik-Partner Pro support device initialization?

Hik-Partner Pro supports device initiation with a single tap. The process, facilitated by the SADP tool, confirms device activation, network configuration, latest version, time synchronization, and HDD/SD card initialization.

Does Hik-Partner Pro provide a SADP Tool?

Yes, Hik-Partner Pro integrates the SADP Tool directly on its mobile app. This tool assists with automatically finding new devices and provides quick, efficient device configuration capabilities.

Can Hik-Partner Pro users earn rewards?

Yes, Hik-Partner Pro allows users to earn points and redeem rewards and services. Users can earn points by scanning serial numbers, authenticating their company, and inviting friends.

Is it possible to generate quotes with the Hik-Partner Pro app?

Yes, Hik-Partner Pro offers customizable quote generation. This feature is located within the marketing tools, assisting partners in designing solutions and preparing professional proposals efficiently.