Desktop

Desktop

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Desktop: The Smarter Way to Manage Your Internet

Skip the call center and handle your fiber plan with total autonomy. Access invoices, update details, and restore service instantly from the palm of your hand.

Publisher

DATACAKE SERVICOS EM TECNOLOGIA LTDA

Category

Utilities

Downloads

244K+

User Rating

4.8/5

Total Ratings

11K+

Locales

1

Practicality at a Glance

Discover the interface used by 244K+ users.

Interface of the Desktop fiber internet app home screen featuring access to customer center and speed test tools

Interface of the Desktop fiber internet app home screen featuring access to customer center and speed test tools

Desktop app dashboard showing active contract status, payment options, wifi settings, and customer support buttons.

Desktop app dashboard showing active contract status, payment options, wifi settings, and customer support buttons.

Profile and account settings page in the Desktop fiber internet utility app

Profile and account settings page in the Desktop fiber internet utility app

Total Control of Your Fiber Experience

The tools that make this app stand out, trusted by 244K+ users.

Instant Service Restoration

Restore your connection immediately with the 'Trust Unlock' feature, getting you back online without waiting for payment processing.

💳

Seamless Bill Management

Access invoice history, generate duplicate bills, and maintain a digital paper trail for all your utility expenses in one tap.

📱

24/7 Account Autonomy

Update your registration data and manage your plan details anywhere, anytime, eliminating the need for time-consuming call center queues.

Loved by users worldwide

Trusted by 244K+ people who love this app.

"

"This app is a lifesaver! I completely forgot to pay my bill last month, and the 'Trust Unlock' feature got my internet back online instantly without having to wait on hold for a representative. It is so fast and easy to use."

Ricardo Silva
"

"Managing my home internet has never been this simple. I can grab my invoices and check my history in seconds. It is clean, reliable, and does exactly what it needs to do without any fuss. Truly the best way to handle my subscription."

Beatriz Martins

About the app

Everything you need to know about Desktop.

Description

O aplicativo da Desktop traz para você mais agilidade no acesso as informações sobre seu plano! Com ele você pode: Emitir a segunda via do seu boleto, consultar o extrato das últimas faturas, atualizar seus dados, realizar desbloqueio em confiança, entre outras funcionalidades! É muito mais praticidade no seu dia a dia! Desktop na palma da sua mão.

Latest Version

2.07.100

Size

46.1 MB

First Released

Feb 24, 2023

Ready to Simplify Your Internet Management?

Join over 244,000 customers who skip the call center. Download the Desktop app today to pay bills, view statements, and restore your connection instantly—all in the palm of your hand.

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FAQ

Frequently Asked Questions

Everything you need to know about Desktop

What functionalities does the Desktop app offer?

The Desktop app provides quick access to your plan information, allows you to issue bills, consult invoice statements, update personal data, and perform confidence unlocks for your services.

Can I get a second copy of my bill using the Desktop app?

Yes, the Desktop app allows you to issue the second copy of your bill directly. This functionality is highlighted by the 'BOLETO FACIL' feature within the app.

Does the Desktop app show my invoice history?

Yes, the Desktop app enables you to consult the statement of your last invoices. You can find this information under the 'PAGAMENTOS' section of the application.

Can I update my personal information in the Desktop app?

Yes, the Desktop app allows you to update your personal data. You can modify contact information like phones and emails in the 'Minha conta' section under 'Alterar contatos'.

Does the Desktop app have a built-in speed test?

Yes, the Desktop app includes a 'TESTE DE VELOCIDADE' feature. This allows users to check their internet connection speed directly within the application's main screen.

Does the Desktop app support dark mode?

Yes, the Desktop app supports both light and dark modes. Users can change the appearance theme through the 'TEMA: Aparência' setting available in the app interface.

How do I access customer support through the Desktop app?

Yes, you can access customer support within the Desktop app via the 'ATENDIMENTOS' section. This provides direct access to assistance and service information.

Can I perform a confidence unlock (desbloqueio em confiança) with the Desktop app?

Yes, the Desktop app supports 'desbloqueio em confiança'. This feature allows for a temporary service unlock if your payment is overdue, as mentioned in the app's core functionalities.

Can I manage my Wi-Fi settings using the Desktop app?

Yes, the Desktop app provides 'OPÇÕES DE WIFI'. This functionality allows users to manage and configure their Wi-Fi settings directly through the application.

Where can I find the privacy policy in the Desktop app?

The privacy policy for the Desktop app is located within the 'Minha conta' section. It is specifically listed as 'Política de Privacidade' under your registration details.