TurkNet

TurkNet

Download on App Store
Spark by MWM logo
Logo of TurkNet

TurkNet: High-Speed Internet and Seamless Management at Your Fingertips

Experience the power of GigaFiber. Manage your subscription, track your speed, and get instant support from anywhere in the world with our top-rated utility app.

Publisher

TurkNet Iletisim Hizmetleri A.S.

Category

Utilities

Downloads

1M+

User Rating

4.2/5

Total Ratings

34K+

Locales

2

Control at a Glance

Discover the interface used by 1M+ users.

TurkNet mobile app splash screen with the slogan Our Thing is the Internet on a purple background

TurkNet mobile app splash screen with the slogan Our Thing is the Internet on a purple background

A smartphone displaying the TurkNet app interface with brand messaging on a purple background with neon accents

A smartphone displaying the TurkNet app interface with brand messaging on a purple background with neon accents

TurkNet mobile app interface showing GigaFiber 1000 Mbps home internet offer and user dashboard on an iPhone.

TurkNet mobile app interface showing GigaFiber 1000 Mbps home internet offer and user dashboard on an iPhone.

TurkNet mobile app interface showing a 12-month fixed price prepayment plan offer for internet services.

TurkNet mobile app interface showing a 12-month fixed price prepayment plan offer for internet services.

iPhone screen displaying TurkNet app's 24/7 digital support interface with technical support ticket history and status updates

iPhone screen displaying TurkNet app's 24/7 digital support interface with technical support ticket history and status updates

TurkNet mobile app interface showing the live support chat feature for instant help

TurkNet mobile app interface showing the live support chat feature for instant help

TurkNet mobile app interface for setting up automatic bill payments on an iPhone.

TurkNet mobile app interface for setting up automatic bill payments on an iPhone.

TurkNet app screen showing the refer a friend program for free internet

TurkNet app screen showing the refer a friend program for free internet

Your Internet, Managed Without Borders

The tools that make this app stand out, trusted by 1M+ users.

🌍

Global Management

Perfect for the bi-continental user: monitor your connection and manage account details from the USA or anywhere else in the world.

Real-Time Performance

Track your gigabit speeds and connection health instantly to ensure your home or office is always ready for 4K streaming and remote work.

🛠️

Self-Service Support

Skip the international call rates by opening and tracking technical support tickets directly through the app's streamlined interface.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"Managing my property in Turkey from New York has never been easier. The app's English support and seamless payment interface allow me to handle my utilities in seconds without the hassle of international calls."

Emre Kaplan
"

"As someone who demands high-speed performance for work, I love the self-service features. I can run speed tests and open support tickets directly in the app, avoiding long wait times and getting back to business immediately."

Sarah Jenkins

Review Analysis

Insights from user reviews.

Sentiment Score

16%
Negative

Summary

This service and its companion app generally receive overwhelmingly negative feedback from users. Many report persistent and severe internet performance issues, including frequent disconnections, significantly slower speeds than advertised, and prolonged outages. Customer support is a major point of dissatisfaction, often described as unreachable, unhelpful, and providing inconsistent information, leading to unresolved technical problems and missed service appointments. Additionally, users express frustration with billing discrepancies, unfulfilled promises, and specific app functionality bugs such as issues with password changes and access on iPhones.

Common Themes

Internet Performance(25)
Customer Support(19)
Billing and Pricing(8)
Technical Service & Installation(7)
Overall Satisfaction(4)
App Usability & Bugs(3)

About the app

Everything you need to know about TurkNet.

Description

Hello. We are constantly updating and improving our new application. Don't forget to install the latest version to experience the most up-to-date TurkNet app. Your feedback is highly valuable to us, so please don't hesitate to leave feedback. Thank you for using TurkNet.

Latest Version

210000.34.1

Size

138.0 MB

First Released

Mar 10, 2016

Your High-Speed World, Managed from Anywhere

Join over 1 million users who trust TurkNet for seamless internet management. Download the app today to control your connection, pay bills, and access instant support with one tap—no matter where you are in the world.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about TurkNet

What is the TurkNet app for?

The TurkNet app provides constant updates and improvements for users. It serves as a platform to experience the most up-to-date features and allows users to provide valuable feedback.

What internet speeds does TurkNet GigaFiber offer?

TurkNet GigaFiber home internet offers speeds up to 1,000 Mbps. This includes symmetric speed, low ping, and high quality for streaming, series, and uploads.

Does TurkNet offer fixed-price internet plans?

Yes, TurkNet offers 12 Months Fixed Price with Prepayment. Users can pay upfront for 12 months, enjoying a fixed price. Payment options include one-time or up to 6 installments.

How can I get support for my TurkNet services?

You can get 24/7 Digital Support through the TurkNet app. Submit requests, suggestions, and complaints easily at any time. The app manages support tickets for various issues.

Does the TurkNet app provide live support?

Yes, the TurkNet app provides Instant Help with Live Support. Users can reach support instantly through the app to solve issues without delay and keep their internet running smoothly.

Can I pay my TurkNet bills through the app?

Yes, the TurkNet app allows for Easy Bill Payment. Users can set up automatic payments easily within the app, allowing bills to be paid automatically.

How does the TurkNet referral program work?

The TurkNet app features a "Refer a Friend" program. Users get a referral code to share, and both the referrer and the friend receive 1 month of free internet upon successful referral.

Can I test my internet speed with the TurkNet app?

Yes, the TurkNet app includes a "Hız Testi" (Speed Test) feature. This allows users to measure the maximum speed they can achieve with their TurkNet internet connection directly from the app.