My CenturyLink

My CenturyLink

Download on App Store
Spark by MWM logo
Logo of My CenturyLink

My CenturyLink: Total Control Over Your Home Connection

Manage your bills, troubleshoot service, and protect your family with Secure WiFi controls—all from one easy-to-use app designed for your busy life.

Publisher

CenturyTel Service Group, LLC

Category

Productivity

Downloads

2M+

User Rating

4.4/5

Total Ratings

135K+

Locales

1

Control at Your Fingertips

Discover the interface used by 2M+ users.

My CenturyLink app dashboard showing account billing and order status information

My CenturyLink app dashboard showing account billing and order status information

My CenturyLink app home screen with billing and internet service information

My CenturyLink app home screen with billing and internet service information

My CenturyLink app screen displaying home wifi networks and a list of connected devices

My CenturyLink app screen displaying home wifi networks and a list of connected devices

My CenturyLink app interface displaying WiFi network details and a sharing QR code

My CenturyLink app interface displaying WiFi network details and a sharing QR code

My CenturyLink app screen showing Secure WiFi settings to pause internet access for connected devices

My CenturyLink app screen showing Secure WiFi settings to pause internet access for connected devices

My CenturyLink app billing and payment management screen showing AutoPay details

My CenturyLink app billing and payment management screen showing AutoPay details

Complete Control of Your Connected Home

The tools that make this app stand out, trusted by 2M+ users.

🛡️

Smart Parental Controls

Take charge of screen time by pausing devices, setting schedules, and filtering content for a safer home environment.

📱

Effortless Account Management

Skip the phone queue. Pay bills, track orders, and upgrade your internet speed with just a few taps on your phone.

🛠️

Proactive Self-Help Tools

Resolve issues instantly with guided troubleshooting videos and receive real-time alerts so you are always in the loop.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"

"Managing our home internet used to be a headache, but this app changed everything. I can pay my bill in seconds and the parental controls let me schedule offline time for the kids effortlessly. It is the ultimate convenience tool for our household."

Jessica T.
"

"The self-install feature saved me so much time when I moved. I did not have to wait for a technician to show up. Plus, getting real-time alerts about service status keeps me informed so I can plan my remote work day without surprises."

Marcus R.

About the app

Everything you need to know about My CenturyLink.

Description

The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact

Latest Version

5.5.0

Size

42.8 MB

First Released

Feb 17, 2016

Ready to Take Full Control of Your Home Internet?

Join over 2 million users managing bills, troubleshooting issues, and securing their WiFi—all without ever waiting on hold. Download the My CenturyLink app today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My CenturyLink

What is the My CenturyLink app?

The My CenturyLink app provides comprehensive management of your CenturyLink account and services. It consolidates features like bill payment, service checks, settings management, and support into a single, convenient platform.

Can I pay my bill using the My CenturyLink app?

Yes, the My CenturyLink app allows users to view and manage their bill payments with ease. You can also set up and manage AutoPay directly within the application.

Does the My CenturyLink app support modem self-installation?

Yes, the My CenturyLink app facilitates quick connection of new service through its modem self-install feature. This streamlines the setup process for new users.

Can I check my internet speed with the My CenturyLink app?

Yes, the My CenturyLink app allows you to check your current services, including your internet speed. You can also explore options to upgrade your internet speed if available in your area.

Are there parental controls available in the My CenturyLink app?

Yes, for customers with compatible modems leased from CenturyLink, the My CenturyLink app offers Secure WiFi features including parental controls to guard against inappropriate web content.

How can I pause internet access for devices using the My CenturyLink app?

Yes, the My CenturyLink app enables users with Secure WiFi to pause and resume internet access for devices on their WiFi network. You can manage this from group details or individual device settings.

Does the My CenturyLink app provide personalized alerts?

Yes, the My CenturyLink app delivers personalized alerts. These alerts inform you about your order status or any interruptions to your internet service, keeping you updated in real-time.

Can I manage my WiFi network settings through the My CenturyLink app?

Yes, the My CenturyLink app allows you to view and manage your WiFi network details. You can access information such as network name, password, security type, and frequency band.

Does the My CenturyLink app offer self-help tools for troubleshooting?

Yes, the My CenturyLink app includes a Support section with self-help tools and videos. Users can visit this section to troubleshoot issues or optimize their service.